I've been coming here for years. The wings are really good but the last few times I've had bad experiences with service. I called in the order ( as encouraged by the website) and still had to wait 45 minutes. This time I was quoted a price for a special, but when I got there I ended up paying for the special free add on. The clerk told management that she quoted that price. He explained that it was a phone order and wasn't right. So It's Wemo's from now on..,
So today myself and 2 co-workers placed several orders with E Wing House. We called first to see if they would make an exception to make a delivery that was just outside of their delivery area and was told that they would make the delivery just this once. Because we were outside of the delivery area, when placing the order online, "pickup" was the only option. This was explained in the first phone call, that orders would be placed online and who's name they would be under. Approximately 30 min later I received a call advising me that my order was ready for pickup. I explained to the caller that the order was supposed to be delivered. After explaining to the caller how the orders were placed, I was then told that there was only 1 order being delivered. At this time I asked to go ahead and cancel all the orders and was told that the charges could not be reversed to my debit card. After getting all orders in correctly, we were told we would have the food in 10-15 minutes. At this point I'm not a happy customer, I'd not yet received any goods, but had paid for services. 45 minutes later after placing the initial order, I called back to get an updated estimated time of arrival for all 3 orders, now that it had been cleared up that there were 3 and not 1. The person that informed me that she would be the one making the delivery answered the phone. I'm no longer hungry, I would just like my money back. I spoke with the owner, whom said he was part owner and that the delivery person had more authority, making the final decision to refund or not. Finally an hour later, the food shows up with the very rude owner, who felt myself and my co-worker were trying to get out of paying for food that we'd already paid for, but did not have and no longer wanted. After finally being told "Just like you people," (black) he gave the bag to my co-worker and said "just take it," as if it wasn't paid for.
Great customer service. U like the fact that they show you your food b4 they bag it... Wings and fried okra was great
Fantastic wings! I just had the Caribbean Jerk and Sweet Heat, both had great flavor (forget the ranch, these wings are perfect the way they are) with subtle heat that builds as you stuff your face. After five wings, you'll have a nice bead of sweat building after 7 your scalp starts to tingle and you're wiping sweat from your eyes, but they're so good you'll keep eating until there's none left. Best wings in town. Delivery fee is a bit steep, but with the way people tip, I can see why. Definitely worth the wait.
I will never patronize this establishment ever again, and will let everyone that I know to not give their hard earned dollar to people who only feels you're only someone looking for handouts. P.S. The order was not correct, there was no sugar in the tea, I paid for all flats and did not receive what I PAID for.
Great atmosphere & service. Very clean kitchen& friendly owner.Mango smoothie a must,but haven't found dish that I didn't like. Best value all fresh never frozen you'll taste the difference. By far best wings in town! Stop by you'll be glad you did!!
E Wing House Baby Whooop Whooop is a US Meal Delivery based in Mobile, Alabama. E Wing House Baby Whooop Whooop is located at 1956 S University Blvd, Mobile, AL 36609, USA.
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