Extremely unprofessional and rude to vendors! I highly recommend Zilmich over this establishment.
I hired Cleveland for my wedding which was just a couple of weeks ago. While the arrangements were beautiful, I cannot reccomend them. My mother went in to the store about a week before my wedding to ask if there was a room divider that we could rent. While she was there, she was told that there was no record of our order which had already been paid for. I believe that had my mother not stopped by just a week before my wedding, Cleveland would not have delivered anything. What was delivered was lovely, but it was definitely not what I ordered. I am now looking for another florist for a reception in just under two weeks. I do not feel like I can take this business to Cleveland, because I have doubts that it would be fulfilled.
I ordered a ficus type leaf plant for a funeral that costs $90+ including delivery. I was floored when I saw the plant. It was not very tall and was very not full at all....when the lady told me the plant was very full! There were also brown spots on several of the leaves. Someone from Cleveland could have at least trimmed the brown edges with scissors . I tried to take a picture of the plant without being obvious so I could show Cleveland but I didn't get a chance to. Cleveland did credit my account for a small percentage. If I order from Cleveland again, I will personally look at the plant before its delivered.
You guys went above and beyond tonight. It's refreshing these days to have someone step up and deliver in such a personal and professional way. Thanks again, and Happy Mothers Day!!!
I ordered for an infant funeral I specifically told the lady I did not want a big ribbon she mentioned they only had big ribbon I just wanted a small awareness ribbon like people wear like for breast cancer awareness I specified this and asked could they cut ribbon small is they didn't have small ribbon she said yes it showed up with huge ribbon. not happy!
Cleveland The Florist is a US Florist based in Mobile, Alabama. Cleveland The Florist is located at 4404 Old Shell Rd, Mobile, AL 36608, USA.
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