I took a valuable silk robe to them. It had something spilled on it, which I pointed out carefully. I told the personable lady at the counter it was important, sentimental to me. I asked that, if they could not get the spots out to not apply any heat -- to just call me and I'd come get it and pay them for whatever they'd done. They didn't call. I couldn't tell till I got home that they ruined the robe. There was spilled food still on it. Clearly no spotting at all had been done. In addition, the silk texture had transformed from soft and delicate to hard as a result of high heat being applied to silk. That robe had been cleaned a few times previously by high quality dry cleaners in California -- always coming back perfect. There was no point in contacting Paragon because there was nothing that could be done after my treasured garment was destroyed. Learn from my mistake. Don't take anything valuable that you treasure to them.
Really, they deserve no stars at all!!!
Paragon Cleaners is by far the finest laundry and dry cleaners I have had the pleasure to use. They removed stains in 2 of my very expensive suit coats 2 other cleaners could not touch. My shirts are pristine and very crisp. Friendly, Courteous and Professional, it does not get better. When you go, say "hey" to the owner Joey, a really great guy.
Paragon Dry Cleaners And Laundry is a US Laundry based in Mobile, Alabama. Paragon Dry Cleaners And Laundry is located at 2064 Old Shell Rd, Mobile, AL 36607, USA.
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