Car was a 2016 Sonata but already seemed to not run correctly, acted as it didn't want to go from time to time. I wont be purchasing a Sonata!
Staff was excellent!!!
The rental experience was great from the reservation over the phone to the front counter! The staff was very nice. The car was clean and in a full tank of gas. The return was quick and easy and they do not hold a large amount for the deposit which I love I don't really like hertz because I had problems in the past. However I know this is a sister company to hertz but the experience is 100% better! Staff is 100% more generous and understanding!
Reserved & Picked up with no problems. I did however have to pay an additional $25 per day age restriction fee (birthday is next month). I would have reserved car for longer dates if it wasn't for the age fee.
I will NEVER ever rent from them again!!! I got married so my last name on my driver’s license did not match my credit card last name. I tried to provide proof of my maiden name and pull up my marriage certificate online! They still said I could not rent because my last names didnt match. I couldn’t use another card because that was the only card I had and they pratically punished me for getting married and today is Dec. 22, 2017 and I was traveling to Houston to see my babies for Christmas. The lady at the counter was very rude and loud. I even ask to speak to the manager he wouldn’t come to the desk he only spoke with me over the phone. I’m devastated!!!!
NEVER AGAIN !!! Worst experience ever !!! Christine at the counter will treat you as nothing! Paid online, confirmation says one price, they charged me more at pickup. Lied about the car and didn't want to exchange. Customer service didn't help either! Just don't deal with them! Save your nerves and time!
Quick and easy process. Returns were verey simple and quick
Dollar Rent A Car is a US Car Rental based in Mobile, Alabama. Dollar Rent A Car is located at 8400 Airport Blvd, Mobile, AL 36608, USA.
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