I am a percussionist, and every time I get something from your store I get a run around. I had a a hole cut in my bass drum head . Guess what? He got it crooked. Awhhh.
Danny helped me out big time. I had a lot of questions and no intention to buy anything. A better than average Guitar Center experience!
Low prices, decent selection, and they can special order just about any music equipment you might need.
It would be nice if management didn't pass such quick judgment. When we first walked in and said we had some equipment to sell, before we could say we wanted to buy anything, we were told that they were too busy to look at the equipment and that it "wasn't a good time for us right now to try and sell here". It wasn't until we said we were going to buy something as well that they even seemed interested in assisting us. While they looked over the equipment the associate helping us was making snide remarks, which put us off from ever coming back to this location. I understand how stressful retail is when it gets busy, but always remember your customer service skills. I would like to thank the young lady who was at the register next to us, I think her name was Danny, she was very knowledgeable and personable throughout the entire time we were there. Maybe there's something others could learn from her example.
Staff was great. Jake, while nervous dealing with me, was still a great guy, got me the deal I wanted, and extremely helpful.
Guitar Center is a US Electronics Store based in Mobile, Alabama. Guitar Center is located at 3725 Airport Blvd #100J, Mobile, AL 36608, USA.
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