Called for an estimate and the phone system hung up on me 4 times on the fifth time I was informed that instead of him calling me back, I needed to leave all my information on a voice machine ( I already dealt with their machines ) and eventually he would get to me.F grading on customer service, F on having a competent phone system.
Any client our mortgage company has referred to Schneider Insurance Agency has always been helped in a very professional manner.
Schneider provides excellent service and they can always get you the best deal. Love them!
The worst insurance agency in Mobile. Buyer beware, they will bait you and after the sale will provide horrible customer service. I canceled my homeowners insurance because I found a much better rate and a month later I called the insurance company to find out why I never received a refund to only find out that Schneider never sent in the cancellation form that I signed a month prior. They apparently didn't want to loose the premium dollars so they just kept it in force. I have left voice messages and sent emails with no response from them. STAY AWAY!!!
Schneider Insurance Agency is a US Insurance Agency based in Mobile, Alabama. Schneider Insurance Agency is located at 4266 Cottage Hill Rd, Mobile, AL 36609, USA.
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