Friendly knowledgeable staff. David knows his stuff and also changes coming in future plans. Greatvteam sense of humor too. Keep it up guys!
My husband and I bought our hitch for our RV here. There's usually no one at the desk when you arrive and you need luck on your side just to get propane.
My experience here was fantastic. I reserved a trailer so I could tow a motorcycle on a Wednesday afternoon. After I arrived, the check in process took less than five minutes. Another employee then hooked the trailer up to my SUV but noticed that I had a 1 7/8" ball and the trailer could only receive a 2" ball (my mistake for not checking the trailer description more carefully). He took me inside and showed me where their stock of 2" balls were and they even installed it on the ball mount for me without hesitation. They were all easy to talk to while still being professional. They hooked the trailer up for me, did a safety inspection, and then I was on my way. The return process was a breeze as well. Thanks for all the help!
This place is very unprofessional and has terrible customer service skills. The manager who's supposed to be the leader can't even do her job properly I think Uhaul should consider who they put in certain positions. The staff needs to be better trained and organized.
Friendly staff, pricey rental on weekends due to weekend mileage rate
U Haul Moving Storage Of Bel Air is a US Moving Company based in Mobile, Alabama. U Haul Moving Storage Of Bel Air is located at 200 West Interstate 65 Service Rd S, Mobile, AL 36608, USA.
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